Questions &
Answers

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Cancellation Options…*
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das bleibt flexible
valid from 1st July 2022 to 11th September 2022, and 24th October 2022 to 1st November 2022

  • Up to 14 days prior to arrival – cancellation is free of charge
  • 13 days prior to arrival – 50% payment required
  • 6 or fewer days prior to arrival – 90% payment required
  • On the day of or in case of a no-show – 100% payment required

das bleibt spontaneous
valid from 20th May 2022 to 1st July 2022, and 11th September 2022 to 24th October 2022

  • Up to 2 days before arrival – cancellation free of charge
  • 1 day prior to arrival or in case of a no-show – 100% payment required

das bleibt normal
valid Winter 2022/2023

  • Up to 60 days prior to arrival – cancellation free of charge
  • 59 to 30 days prior to arrival – 30% payment required
  • 29 to 7 days before arrival – 70% payment required
  • 6 days or fewer prior to arrival – 90% payment required
  • On the arrival day or in case of a no-show – 100% payment required

*The exact cancellation conditions valid for your booking period can be found in your individual offer and booking confirmation.

Down payment...
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A deposit of 30% is due upon booking. The amount of deposit can be found in the booking confirmation. As soon as we receive the 30% deposit, you will be sent an email confirmation of booking.

You can save 2% on your vacation by paying the entire value in advance. You offer and booking confirmation explain more about this discount.

Bank details:
Sparkasse Salzburg
IBAN: AT32 2040 4000 4243 9018
BIC: SBGSAT2SXXX

Payment...
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We accept bank transfers, EC cards, and credit cards (MasterCard or Visa)
Travel Insurance...
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Just in case something gets in the way of your vacation, we recommend that you have travel insurance.

Learn more information about our recommended insurance coverage under the following link: European Travel Insurance.

Alternatively, you can call or email us for a quote. We offer direct insurance.

Covid-19 Precautions...
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You can find the most current COVID-19 regulations here.

Check-in / Check-out…
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Check-in: between 4 PM and 7 PM
Check-out: from 8 AM to 10 AM

Arrival outside Reception Hours…
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So long as we have the availability, you’re welcome to check-in early. Please give us an advance request for an early check-in.

Do you want to check-out later? If possible, we’re happy to have you stay longer. Please ask at reception.

Prices and Accommdation Taxes…
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Our prices are per room for standard occupancy and a local tax of € 2,50 per person, per night, for guests over the age of 16 years-old. Finally, we issue a cleaning fee of € 105,00 for suites and € 85,00 for studios.

Please note that discount codes cannot be redeemed on current promotions.

Breakfast...
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Don’t feel like making breakfast? We’ll take care of it. Simply place your breakfast order by 3 PM for the morning following. We’ll deliver your breakfast box to your door at the desired time. Choose between a regional or vegetarian breakfast box for € 19,50 each. Our bread roll service with fresh locally-made bread rolls is available for € 4,80 per delivery.

Children under 10 years-old can order a Kids Box for € 9,50 each.

We’re happy to create a special breakfast box for you. Let us know your dietary needs.

Dinner...
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We recommend booking restaurant reservations in advance. Find a list of our favorite restaurants within a 10-minute walking distance here.

Or, you can enjoy an exclusive dinner delivered by an upscale restaurant, die Tischlerei. Let the reception know what you’d like to order. We’ll place the order, pickup, and deliver your meal.

Finally, you can order a private chef for your suite/ studio. He’s happy to do the shopping, cooking, and cleaning. Request more information from the reception.

Concierge Service…
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We’re available to help you plan outings, reserve tables, run errands, and more. Simply ask.
Sports and Fun...
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For our younger guests we have a large indoor playroom and a small outdoor sports space. You can borrow the following playtime items: basketballs, volleyballs, badminton rackets, tennis balls, and soccer balls.
Children...
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We’re happy to provide the following items for our little darlings: a crib, bed guard, high chair, booster seat, step stool, and diaper pail.

A small basket full of childsafe toys can be found in your suite / studio.

There is also a diaper changing facility located next to the playroom.

Bärli Bear...
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Bärli Bear is our mascot. He delivers bedtime stories to the doors of our suites / studios everyday. Sometimes, he stops by to play and dance with the children.
Pets...
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We welcome your four-legged friends. Certain suites are available for dogs. Please request a dog-friendly suite upon booking.

We charge an additional fee of € 22,00 per dog, per night.

Liability…
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Every so often, a guest accidentally breaks or contaminates something in their suite / studio. We must replace broken and contaminated items before the next guest arrives. Therefore, your liability includes both the repair/cleaning of the items and the loss of rent. Please let us know immediately if something is broken so that we can act quickly.
Waste Services…
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Here at das bleibt****, we value sustainability. We buy regional and organic food and waste little of it. Even our Nespresso capsules are compostable.

In addition to composting, we separate plastics and glass. Please separate the waste within your room accordingly to help us.

Smoking...
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All indoor premises and our sports field are smoke-free. Guests are welcome to smoke on their private balconies with the doors closed.
Parking...
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Each suite / studio includes a free parking space.
For additional spaces:

  • Underground parking costs € 16,00 per night
  • E-parking spaces cost € 11,00 per night

If you need an additional parking spot, please speak with reception. We’re happy to provide what’s available.

Directions...
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Arrival by car
You can plan your personalized driving route here.

Arrival by train
The Schladming train station is about 8 minutes walking (600 meters) from das bleibt****.

Arrival by airplane
Distance from nearby airports:

  • Salzburg - approximately 90 kilometers (km)
  • Linz - approx. 185 km
  • Graz - approx. 170 km
  • Wien - approx. 290 km
  • Munich - approx. 260 km
  • Innsbruck – approx. 260 km

We’re happy to organize a shuttle to transfer you to/from the airport. Please email or call us to reserve.

Not a Party House…
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So as not to disturb the other guests, bachelor/ bachelorette parties and similar celebrations are forbidden.
Location...
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Our house is centrally located in Schladming. It’s a 5-minute walk to the center of Schladming and a maximum of 10-minutes’ walk to a variety of restaurants and attractions.

A city bus stop is located directly in front of das bleibt****. Bus stops in the direction of Ramsau am Dachstein, Rohrmoos, Forstau and Haus im Ennstal are also within a 5-minute walking distance.

Housewares...
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Your kitchen comes fully equipped with the following: a fridge, dishwasher, microwave, stovetop, Nespresso coffee machine (with 4 welcome capsules), and kettle. We also provide dishwashing soaps and detergent.

In the bathroom you will find a hairdryer, Hand & Body Wash, Hair & Body Shampoo and Hand & Body Lotion.

You will find a vacuum cleaner hanging on the wall in your living/ dining area.

Air Conditioning and Heating…
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During summertime, our suites / studios are kept at a comfortable temperature with floor and ceiling cooling systems.

During colder seasons, guests can manually change the heated floors using their in-room temperature gauge.

Terms and Conditions
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Your booking is subject to the Austrian hotels contract regulations. You can learn more here.

Our philosophy

A feeling, a scent, a moment. A laugh, an mmm…, a yes. Arrive, breathe in, breathe out, sleep through the night. Family, love, time and more time. Breakfast in bed, breakfast at twelve, breakfast for two. An excursion, a sunny day, a Sunday on a Monday. What stays? Everything stays. If you stay at das bleibt.

Impressions